I am trying to cancel my zipcar membership before it renews. When I try and log on, it...

GetHuman-lisaaliv's customer service issue with Zipcar from July 2020

Help with my Zipcar issue
First: share to improve GetHuman-lisaaliv's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lisaaliv may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman-lisaaliv's own words
I am trying to cancel my zipcar membership before it renews. When I try and log on, it says my password has expired and that I need to contact my account manager. I don't know who*what my account manager is. I've tried to reset my password so that I can log on, but no matter how many times I've pressed send me an email to reset password, I never receive an email. All I want to do is cancel my membership before I am billed again.

GetHuman-lisaaliv did not yet indicate what Zipcar should do to make this right.

How GetHuman-lisaaliv fixed the problem

We are waiting for GetHuman-lisaaliv to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zipcar customer problems.
How Do I Close My Zipcar Account?How Do I Get a New Zip Card from ZipcarHow Do I Get a Refund Zipcar?
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-lisaaliv
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 1123 others
0 customers following this


GetHuman-lisaaliv started working on this issue
Jul 9th, 2020 12:17am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies