I had a Zipcar trip booked yesterday (October **) which I booked a few days earlier, an...

GetHuman-danakut's customer service issue with Zipcar from November 2019

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The issue in GetHuman-danakut's own words
I had a Zipcar trip booked yesterday (October **) which I booked a few days earlier, and the price while I booked The trip was completely different than the one that was deducted from my credit card (almost double the amount I was told I was gonna pay when I was booking the Zipcar). Which got me frustrating as the Zipcar app was supposed to be clear With me from the beginning about the amount I will need to pay. So, I decided to call customer service right after my trip ( a few minutes ago) and was dealt with one of the rudest support employee I have ever dealt with in my entire life. He kept saying that I should use “logic” instead of elaborating on the reason I was not informed of the price I would face. I am typing this email with immeasurable frustration.

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Zipcar

Customer service issue
Reported by GetHuman-danakut
Nov 1st, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3617 others
0 customers following this

Timeline

GetHuman-danakut started working on this issue
Nov 1st, 2019 4:04pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 1st, 2019 10:37pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 1:04am
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 1:08am
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 1:33pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 4:28pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 5:51pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 7:53pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 2nd, 2019 11:37pm
GetHuman-danakut indicated the issue is not fixed yet.
Nov 4th, 2019 4:14pm