I was charged a late fee for returning the car, however, the car needed to be returned...

GetHuman-boothsp's customer service issue with Zipcar from February 2019

5 views
 | 
2187 similar
 | 
0 following
Help with my Zipcar issue
Next: our robot will wait on hold for GetHuman-boothsp to get a Zipcar rep on the line!
Always use the GetHuman Phone tocall Zipcar. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-boothsp's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-boothsp's own words
I was charged a late fee for returning the car, however, the car needed to be returned to a private neighborhood that was gated in, and there was no pass to let me through the gate so I waited for a while and then eventually had to get out of my car and knock on doors until I found someone that would swipe me in. Can you please cancel the late fees because I love zipcar and want to keep using the service but I really do not have enough money to pay the fee that is not even my fault.
GetHuman-boothsp did not yet indicate what Zipcar should do to make this right.
I have an issue with Zipcar too
How GetHuman-boothsp fixed the problem
We are waiting for GetHuman-boothsp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-boothsp fixes it.
This email address isn't valid

Zipcar

Customer service issue
Reported by GetHuman-boothsp
Feb 27th, 2019 - 3 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 5 customers so far
Similar issue to 2187 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth
Timeline
GetHuman-boothsp started working on this issue
Feb 27th 11:45pm