My boyfriend and I are having an issue in regards to creating a zipcar account and I am...

GetHuman2230742's customer service issue with Zipcar from February 2019

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The issue in GetHuman2230742's own words
My boyfriend and I are having an issue in regards to creating a zipcar account and I am hoping you can provide some assistance. A couple of years ago a friend of his used his license to create an university account. This individual did not have a license so instead they used my boyfriend’s. Now he wants to have his own zipcar account* however, he’s unable too due too that previous friend. He does not know the email associated with the account nor is he still in contact with the individual. Is there anyway possible to close the account in order for my boyfriend to acquire his own. Thank you for any assistance you can provide!
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Zipcar

Customer service issue
Reported by GetHuman2230742
Feb 18th, 2019 - 8 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 2 customers so far
Similar issue to 2140 others
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Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth
Timeline
GetHuman2230742 started working on this issue
Feb 18th 5:13am