I had booked a zip car today from observatory drive, Madison from *:** PM to *:** PM...

GetHuman-maharia's customer service issue with Zipcar from December 2018

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The issue in GetHuman-maharia's own words
I had booked a zip car today from observatory drive, Madison from *:** PM to *:** PM.**The car was in a very poor condition with mud on all the windows. Had to literally clean the front mirror using personal cloth! **Later during the trip, the drive was no where close to being called smooth. Seat adjustment did not work(it was broken).**I had to end my trip approximately ** minutes before my scheduled dropoff because the experience was horrible.**I had taken trips with zipcar before( exactly same vehicle and others as well), but this was really bad experience which has brought me in a gray area of whether to continue the zipcar membership or not!
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Customer service issue
Reported by GetHuman-maharia
Dec 6th, 2018 - 6 mons ago
I have an issue with Zipcar too
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Seen by 2 customers so far
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GetHuman-maharia started working on this issue
Dec 6th, 2018 10:17pm