Hello Team Zipcar,**This is very inconvenient for me as my wife and I are starting to m...
GetHuman-pdmayerj's customer service issue with Zipcar from December 2018
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The issue in GetHuman-pdmayerj's own words
Hello Team Zipcar,**This is very inconvenient for me as my wife and I are starting to move that night. The location of the new zip car is farther away and will either cause me to miss some work or just cancel it all together. Is there away the car can be moved to the Eckington location. I would like a discount or a better option. This inconvenient may make me quit zip car as where I am moving there is is an enterprise nearby and have been considering Maven car-share.**Thanks,*Peter Mayer**On Monday, December *, ****, **:**:** AM EST, Zipcar Member Services ******@***.com* wrote:***Hi Peter,**As a result of an unforeseen issue with your reserved Zipcar, we have moved your *reservation to another vehicle. Your new reservation is for CR-V AWD Malick (FX****) *at UNI: Gallaudet University from Friday, December **, ****, *:** PM - **:** PM.**Here are directions to help you find the vehicle:**For the *th St and Florida Ave entrance walk to the gatehouse and identify yourself as *a Zipcar member. Please be aware* the gate staff may be deaf. To communicate that *you are there to pickup a Zipcar, you can either show your Zipcard, or spell out Zipcar *in ASL using the attached image. After you're past the gatehouse, make a right and *you will see the Zipcar in the first two spaces on the circle. Please look for the green *Zipcar signage indicating the spaces. *For more detailed information about your reservation, or to make changes, sign into *your account at http:**members.zipcar.com*reservations. If any rate adjustment was *required, it has been applied to your account and can be seen under the reservation *details on your statement.**We recognize that this is an undesirable situation, and apologize for the *inconvenience.**The team at Zipcar
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