Hello Team Zipcar,**This is very inconvenient for me as my wife and I are starting to m...

GetHuman-pdmayerj's customer service issue with Zipcar from December 2018

1763 similar
0 following
Help with my Zipcar issue
Next: our robot will wait on hold for GetHuman-pdmayerj to get a Zipcar rep on the line!
Always use the GetHuman Phone tocall Zipcar. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-pdmayerj's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pdmayerj may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman-pdmayerj's own words
Hello Team Zipcar,**This is very inconvenient for me as my wife and I are starting to move that night. The location of the new zip car is farther away and will either cause me to miss some work or just cancel it all together. Is there away the car can be moved to the Eckington location. I would like a discount or a better option. This inconvenient may make me quit zip car as where I am moving there is is an enterprise nearby and have been considering Maven car-share.**Thanks,*Peter Mayer**On Monday, December *, ****, **:**:** AM EST, Zipcar Member Services ******@***.com* wrote:***Hi Peter,**As a result of an unforeseen issue with your reserved Zipcar, we have moved your *reservation to another vehicle. Your new reservation is for CR-V AWD Malick (FX****) *at UNI: Gallaudet University from Friday, December **, ****, *:** PM - **:** PM.**Here are directions to help you find the vehicle:**For the *th St and Florida Ave entrance walk to the gatehouse and identify yourself as *a Zipcar member. Please be aware* the gate staff may be deaf. To communicate that *you are there to pickup a Zipcar, you can either show your Zipcard, or spell out Zipcar *in ASL using the attached image. After you're past the gatehouse, make a right and *you will see the Zipcar in the first two spaces on the circle. Please look for the green *Zipcar signage indicating the spaces. *For more detailed information about your reservation, or to make changes, sign into *your account at http:**members.zipcar.com*reservations. If any rate adjustment was *required, it has been applied to your account and can be seen under the reservation *details on your statement.**We recognize that this is an undesirable situation, and apologize for the *inconvenience.**The team at Zipcar
GetHuman-pdmayerj did not yet indicate what Zipcar should do to make this right.
I have an issue with Zipcar too
How GetHuman-pdmayerj fixed the problem
We are waiting for GetHuman-pdmayerj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zipcar email you?
This email address isn't valid
Follow this issue
See how GetHuman-pdmayerj fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pdmayerj
Dec 3rd, 2018 - 2 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 3 customers so far
Similar issue to 1763 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pdmayerj started working on this issue
Dec 3rd, 2018 4:21pm