Hi, I appreciate your company launches such a great share car idea. However, I had a ba...

GetHuman1333620's customer service issue with Zipcar from October 2018

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The issue in GetHuman1333620's own words
Hi, I appreciate your company launches such a great share car idea. However, I had a bad experience for my first time book the reservation for Zipcar. I felt frustrated because there was no sign or notice if I canceled within * hours then will be charged a lot of fees. Also, there was no any inform after you charged. I find out is because of my bank bill. I think the fee your company charged was too high and I want to know how you calculated. Therefore, I require your company to compensate me for my loss.
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Zipcar

Customer service issue
Reported by GetHuman1333620
Oct 12th, 2018 - 2 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 2 customers so far
Similar issue to 1279 others
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Timeline
GetHuman1333620 started working on this issue
Oct 12th 5:44pm