Gas card did not work.

GetHuman1039140's customer service issue with Zipcar from August 2018

Help with my Zipcar issue
The issue in GetHuman1039140's own words
Fill the Zipcar with ... Reserved a zip car on August **th, **** in San Marcos. The complimentary gas card didn’t work when I tried to use it to put gas in the car before I turned it in. Paid $**.** with my own card and need direction on how to get reimbursed. Please email me with specific directions on how I can submit my gas receipt to Zipcar receive a refund, and what the turnaround time is for refund. Thanks.
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Zipcar

Gas card
Customer service issue
Reported by GetHuman1039140
Aug 28th, 2018 - 4 mons ago
I have an issue with Zipcar too
Fixed
Seen by 1 customer so far
Similar issue to 771 others
0 customers following this
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth
Timeline
GetHuman1039140 started working on this issue
Aug 28th 2:20am
GetHuman1039140 indicated the issue is not fixed yet.
Aug 28th 2:20am