We reserved the Crosstrek AWD Lucius on Saturday, August **th **:**a.m.-**:**p.m. which...

GetHuman-nlr's customer service issue with Zipcar from August 2018

Help with my Zipcar issue
The issue in GetHuman-nlr's own words
We reserved the Crosstrek AWD Lucius on Saturday, August **th **:**a.m.-**:**p.m. which to my surprise was a great ride after I got accustomed to it. The color of the car (burnt orange) was interesting too. I want to report scratches, scuff marks, and a piece of the front car light area that was missing when I picked up the car. I don't want to be blamed for damages I did not cause. The car also had an old cigarette smell to it. I took pictures of the damages if Zipcar needs them.
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Zipcar

Customer service issue
Reported by GetHuman-nlr
Aug 27th, 2018 - 4 mons ago
I have an issue with Zipcar too
Fixed
Seen by 5 customers so far
Similar issue to 753 others
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Timeline
GetHuman-nlr started working on this issue
Aug 27th 1:17pm
GetHuman-nlr indicated the issue is not fixed yet.
Aug 27th 2:28pm
GetHuman-nlr indicated the issue is not fixed yet.
Aug 28th 2:17pm