I reserved a Zipcar on August **th in San Marcos, Tx. On filling up with gas just befor...

GetHuman1039140's customer service issue with Zipcar from August 2018

6 views | 746 similar | 0 following
Help with my Zipcar issue
Next: our robot will wait on hold for GetHuman1039140 to get a Zipcar rep on the line!
Always use the GetHuman Phone to call Zipcar. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1039140's own words
I reserved a Zipcar on August **th in San Marcos, Tx. On filling up with gas just before I was to return the car at *:** pm I had difficulty redeeming the complimentary gas card and had to pay cash to put gas in before the return. I explained what happened when I returned the vehicle and the customer support rep said she would note my account so I wouldn’t receive a late fee. **I have attached a copy of the receipt for the gas to fill the zip car prior to returning it on Aug **th to receive the reimbursement. **In addition please release the $**.** hold from Zipcar that is on my bank debit card. My Zipcar account number is below. Thank you for your help with this and have a good afternoon.***Member * - *** *** * *Gas ID - *** ***

GetHuman1039140 did not yet indicate what Zipcar should do to make this right.

How GetHuman1039140 fixed the problem

We are waiting for GetHuman1039140 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zipcar customer problems.
How Do I Close My Zipcar Account?How Do I Get a New Zip Card from ZipcarHow Do I Get a Refund Zipcar?
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1039140 fixes it.
This email address isn't valid

Zipcar

Customer service issue
Reported by GetHuman1039140
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 746 others
0 customers following this
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth

Timeline

GetHuman1039140 started working on this issue
Aug 26th, 2018 7:23pm
GetHuman1039140 indicated the issue is not fixed yet.
Aug 28th, 2018 2:13am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians