I reserved a Zipcar on August **th in San Marcos, Tx. On filling up with gas just befor...

GetHuman1039140's customer service issue with Zipcar from August 2018

Help with my Zipcar issue
The issue in GetHuman1039140's own words
I reserved a Zipcar on August **th in San Marcos, Tx. On filling up with gas just before I was to return the car at *:** pm I had difficulty redeeming the complimentary gas card and had to pay cash to put gas in before the return. I explained what happened when I returned the vehicle and the customer support rep said she would note my account so I wouldn’t receive a late fee. **I have attached a copy of the receipt for the gas to fill the zip car prior to returning it on Aug **th to receive the reimbursement. **In addition please release the $**.** hold from Zipcar that is on my bank debit card. My Zipcar account number is below. Thank you for your help with this and have a good afternoon.***Member * - *** *** * *Gas ID - *** ***
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Zipcar

Customer service issue
Reported by GetHuman1039140
Aug 26th, 2018 - 4 mons ago
I have an issue with Zipcar too
Fixed
Seen by 4 customers so far
Similar issue to 746 others
0 customers following this
Items needed
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Zipcar number
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Account email
Account billing address
Date of birth
Timeline
GetHuman1039140 started working on this issue
Aug 26th 7:23pm
GetHuman1039140 indicated the issue is not fixed yet.
Aug 28th 2:13am