To whom it may concern,**My daughter Deborah Liu joined Zip car membership and were exp...

GetHuman973641's customer service issue with Zipcar from August 2018

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The issue in GetHuman973641's own words
To whom it may concern,**My daughter Deborah Liu joined Zip car membership and were expecting the card to be mailed to her this week.**She wrote home address online, but she has mentioned that you please mail the card to her school in Madison, Wisconsin. She also gave you a call the next day and got your confirmation of the mailing address (Madison, WI).**Today (Thursday) I got the mail in California!! Deborah needs the card for the car on Saturday early morning, so I used UPS next-day shipping to mail to her to guarantee her to get the card tomorrow (Friday).**It cost me $**.** due to your mistake. I'm requesting a refund of this amount. I can also send the pic of the UPS invoice to you if needed.**Please advise and thank you.**Amelia Lee****.***.****
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Customer service issue
Reported by GetHuman973641
Aug 10th, 2018 - a yr ago
I have an issue with Zipcar too
Seen by 7 customers so far
Similar issue to 572 others
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Items needed
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Zipcar number
Account phone number
Account email
Account billing address
Date of birth
GetHuman973641 started working on this issue
Aug 10th, 2018 12:48am
GetHuman973641 indicated the issue is not fixed yet.
Aug 10th, 2018 2:50am