Hello,**I hope this message makes it way. I previously tried contacting zipcar by email...

GetHuman-mhcha's customer service issue with Zipcar from July 2018

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The issue in GetHuman-mhcha's own words
Hello,**I hope this message makes it way. I previously tried contacting zipcar by email but realized it did not go theough. On *********, I reserved a car from **-*:**pm. I cancelled that car to reserve another car from **-*:**pm. However Zipcar has charged me for BOTH cars. In addition to those two charges, I also received a late fee. I returned the car early* I returned it about ** minutes before the reservation ended. Because of these charges, my bank account balance also fell to a negative balance and received an overdraft fee. I received unfair charges and I would like the wrong charges to be cancelled.
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Zipcar

Customer service issue
Reported by GetHuman-mhcha
Jul 25th, 2018 - 10 mons ago
I have an issue with Zipcar too
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Seen by 4 customers so far
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GetHuman-mhcha started working on this issue
Jul 25th, 2018 3:55am