i'm trying to log in to Zip Car. I input my user name and p***word and am taken to the...

GetHuman817137's customer service issue with Zipcar from June 2018

Help with my Zipcar issue
i'm trying to log in to Zip Car. I input my user name and p***word and am taken to the driver license page. I input the information and it tells me the license number is already in use and won't go forward. Of course the number is in use, I put it in when I signed up. Why is it stopping me here?*I've already had to upload Firefox as instructed to get me past this page but even that didn't work.*I can't sign in to reserve a car!
I trust that Zipcar will make this right and come up with a resolution that is fair.
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Zipcar

Customer service issue
Reported by GetHuman817137
Jun 25th, 2018 - 2 mons ago
I have an issue with Zipcar too
Fixed
Seen by 4 customers so far
Similar issue to 272 others
0 customers following this
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth
Timeline
GetHuman817137 started working on this issue
Jun 25th 3:37am
GetHuman817137 indicated the issue is not fixed yet.
Jul 3rd 10:24pm