i'm trying to log in to Zip Car. I input my user name and password and am taken to the...

GetHuman817137's customer service issue with Zipcar from June 2018

Help with my Zipcar issue
The issue in GetHuman817137's own words
i'm trying to log in to Zip Car. I input my user name and password and am taken to the driver license page. I input the information and it tells me the license number is already in use and won't go forward. Of course the number is in use, I put it in when I signed up. Why is it stopping me here?*I've already had to upload Firefox as instructed to get me past this page but even that didn't work.*I can't sign in to reserve a car!
GetHuman817137 did not yet indicate what Zipcar should do to make this right.
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Zipcar

Customer service issue
Reported by GetHuman817137
Jun 25th, 2018 - 6 mons ago
I have an issue with Zipcar too
Fixed
Seen by 4 customers so far
Similar issue to 272 others
0 customers following this
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth
Timeline
GetHuman817137 started working on this issue
Jun 25th 3:37am
GetHuman817137 indicated the issue is not fixed yet.
Jul 3rd 10:24pm