Hi,**I am a student at the University of Chicago trying to sign up through the school d...
GetHuman-ruizkar's customer service issue with Zipcar from June 2018
Help with my Zipcar issue
First: share to improve GetHuman-ruizkar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ruizkar's next move: talk to Zipcar when they open (we'll send a note).
Zipcar's call center is closed now. We will text or email GetHuman-ruizkar when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-ruizkar can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-ruizkar may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman-ruizkar's own words
Hi,**I am a student at the University of Chicago trying to sign up through the school discount for students but when I get to the your information page it keeps asking for a state or region on my driver's license when the options for that are not given on the page. I am assuming this is just a glitch on the page. I have tried both on mobile and desktop and states do not come up. Thank you.
GetHuman-ruizkar did not yet indicate what Zipcar should do to make this right.
I have an issue with Zipcar too
How GetHuman-ruizkar fixed the problem
We are waiting for GetHuman-ruizkar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.