I am stuck with my Zip in Boston traffic and cannot be in Providence on time but the c...

GetHuman739785's customer service issue with Zipcar from June 2018

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Help with my Zipcar issue
Before contacting them, items GetHuman739785 may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
GetHuman739785's next move: have a Zipcar rep call.
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The issue and preferred resolution, in GetHuman739785's own words:
I am stuck with my Zip in Boston traffic and cannot be in Providence on time but the car is already booked so I cannot extend.What can I do?
I trust that Zipcar will make this right and come up with a resolution that is fair.
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Zipcar

Customer service issue
Reported by GetHuman739785
Jun 1st, 2018 - 3 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 3 customers so far
Similar issue to 38 others
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Timeline
GetHuman739785 started working on this issue
Jun 1st 7:21pm