A balance due - Purchase a zip car - I did not have the car on this particular day

GetHuman619412's customer service issue with Zipcar from April 2018

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Help with my Zipcar issue
Before contacting them, items GetHuman619412 may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
GetHuman619412's next move: have a Zipcar rep call.
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The issue and preferred resolution, in GetHuman619412's own words:
Purchase a zip car ... A balance due
I did not have the car on this particular day
To deduct the balance that is due because someone else might have used the car.
Help with my Zipcar issue
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Zipcar

Zipcar
Customer service issue
Reported by GetHuman619412
Apr 22nd, 2018 - 3 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 5 customers so far
Similar issue to 426 others
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Timeline
GetHuman619412 started working on this issue
Apr 22nd 5:57pm