Our cargo van reservations have been switched to alternate, less convenience locations...
GetHuman606101's Account issue with Zipcar from April 2018
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reserve cargo vans via our East Bay Bicycle Coalition business account ... Our cargo van reservations have been switched to alternate, less convenience locations three times.
our drivers are paid by the hour, so them traveling further to access the vehicles is inconvenient for them, and is incurring greater expense to us (East Bay Bicycle Coalition).
let me know whether or not we should expect similar location changes for our cargo van reservations in the future, and reimburse us for the additional hours spent by one of our drivers who had to travel several additional hours to pick up a van in Glen Park instead of Oakland.
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