Our cargo van reservations have been switched to alternate, less convenience locations...

GetHuman606101's Account issue with Zipcar from April 2018

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The issue in GetHuman606101's own words
reserve cargo vans via our East Bay Bicycle Coalition business account ... Our cargo van reservations have been switched to alternate, less convenience locations three times.
our drivers are paid by the hour, so them traveling further to access the vehicles is inconvenient for them, and is incurring greater expense to us (East Bay Bicycle Coalition).
let me know whether or not we should expect similar location changes for our cargo van reservations in the future, and reimburse us for the additional hours spent by one of our drivers who had to travel several additional hours to pick up a van in Glen Park instead of Oakland.
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Zipcar

ZipCar cargo van
Account issue
Reported by GetHuman606101
Apr 17th, 2018 - 5 mons ago
I have an issue with Zipcar too
Fixed
Seen by 7 customers so far
Similar issue to 1019 others
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Timeline
GetHuman606101 started working on this issue
Apr 17th 11:14pm
GetHuman606101 indicated the issue is not fixed yet.
Apr 17th 11:16pm
GetHuman606101 indicated the issue is not fixed yet.
Apr 18th 12:18am
GetHuman606101 indicated the issue is not fixed yet.
Apr 19th 12:15am
GetHuman606101 confirmed the issue is fixed. Hooray!
Apr 21st 12:15am