I just received my bill and I see you charge me twice in December. I have only one list...

GetHuman5589799's customer service issue with Zillow from December 2020

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The issue in GetHuman5589799's own words
I just received my bill and I see you charge me twice in December. I have only one listing at this time. You charged on November **, **.*You charge on December *,* of December Both times for $*.**. This is so high for the month of December.*I have not received one good tenant that could qualify for my home with my requirements. *I need a credit back to my card, and also I would like a full credit for the month of December*Apartments .com does not charge anything. Why are you so high. I do not use your services*for checking out a tenant. I do that myself. Help !!!!!!!!!!!! Need my credit and need a break*Thanks Fran

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Zillow

Customer service issue
Reported by GetHuman5589799
Dec 27th, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2837 others
0 customers following this

Timeline

GetHuman5589799 started working on this issue
Dec 27th, 2020 9:50pm
GetHuman5589799 indicated the issue is not fixed yet.
Dec 30th, 2020 2:09am