Good day,**My name is Christopher Crump. I'm the owner*seller of a residential property...

GetHuman3849017's Update Property Info issue with Zillow from October 2019

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You can update your property info by logging into your account and going to settings
The issue in GetHuman3849017's own words
Good day,**My name is Christopher Crump. I'm the owner*seller of a residential property at **** Sumner Lake Blvd. I'm writing to request that you update the listing to reflect that the house is no longer in pre-foreclosure and that its auction date has been removed. I did fall behind on payments due to unforeseen and ongoing medical issues (esophageal cancer) that have limited my ability to work. The Veteran's administration and my current lender have agreed to allow me **-** days to sell the home before facing foreclosure proceedings. My concern with the property being listed as pre-foreclosure*up for auction is that it places me and my realtor at a disadvantage during negotiations with prospective buyers. I invite you to contact Brock and Scott PLLC to confirm that the property is no longer scheduled for foreclosure*auction. They are the Law firm hired by my mortgage broker, Shellpoint Mortgage Servicing, to manage the foreclosure proceedings. You can contact their office at ***-***-****. Alternatively you can contact my POCs at the department of veteran's affairs and Shellpoint to confirm this information. My VA POC is Ms. Marcie Dent at number ***-***-**** ext. *******. My POC at Shellpoint is Ms. Katy Williams (***-***-****). **The VA loan* is **************The loan number used by Shellpoint is **********.**I appreciate you attention to the matter.

GetHuman3849017 did not yet indicate what Zillow should do to make this right.

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Zillow

Update Property Info issue
Reported by GetHuman3849017
Oct 29th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 16907 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name

Timeline

GetHuman3849017 started working on this issue
Oct 29th, 2019 5:22pm
GetHuman3849017 confirmed the issue is fixed. Hooray!
Nov 1st, 2019 5:27pm
GetHuman3849017 confirmed the issue is fixed. Hooray!
Nov 1st, 2019 5:27pm

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