I have sent numerous emails, the last one being: First I stopped being able to save se...

GetHuman3774630's customer service issue with Zillow from October 2019

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Email address on the account, Phone number on the account, Property address, and Full name
The issue in GetHuman3774630's own words
I have sent numerous emails, the last one being: First I stopped being able to save searches. No help from support with multiple requests. Then I wanted to just cancel my account and start over for this reason and because I was somehow classified as a landlord professional when I only had one rental one time. So thought a fresh start might help. So then I get an email instead of advising how to solve these problems without in desperation cancelling my account, just saying my account was cancelled! Now I can't set up a new one because it keeps telling me my email address already exists. I lost ALL my searches that DID work, plus all my saved homes that took much research to look up and save. So I'm going to try this, or perhaps call if no response.

GetHuman3774630 did not yet indicate what Zillow should do to make this right.

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Zillow

Customer service issue
Reported by GetHuman3774630
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 16675 others
0 customers following this

Timeline

GetHuman3774630 started working on this issue
Oct 16th, 2019 11:03am

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