when I posted my listings, I get a call from your New York representatives saying the l...

GetHuman-arkiemu's customer service issue with Zillow from August 2019

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The issue in GetHuman-arkiemu's own words
when I posted my listings, I get a call from your New York representatives saying the listing is not correct. We live in Arkansas not Texas. Why should it matter which state we reside in? We are the property (lot owners). These are vacant lots and we were told to list: i.e. *** Sandlewood Loop Indian Hills Harbor, Avinger, TX *****. Then we get the prompt over the phone asking the zip code and asking price* they match* then we get the call saying we need to re-post* the information does not match. These properties are incidentally listed in our corporate name is that the problem? they refuse to tell us the reason and just say to re-post or contact you! My question is what good is it if we re-post and the team does not like the answer but won't state the reason they won't accept the listing? Very frustrating to say the least.

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Zillow

Customer service issue
Reported by GetHuman-arkiemu
Aug 11th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 15072 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name

Timeline

GetHuman-arkiemu started working on this issue
Aug 11th, 2019 5:02pm

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