I am a real estate agent but I am not a premier agent with Zillow. I have a listing tha...

GetHuman-cburges's customer service issue with Zillow from May 2019

Help with my Zillow issue
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Email address on the account, Phone number on the account, Property address, and Full name
The issue in GetHuman-cburges's own words
I am a real estate agent but I am not a premier agent with Zillow. I have a listing that's through the MLS and Zillow and nobody can pull it up on Zillow. I put the listing out on Facebook and I have gotten four leads that cannot find it on Zillow so I need to know why my listing is not showing up on Zillow and my client is ready to pull the listing because it's been on the market almost ** days and I haven't gotten one contact from Zillow. I can't believe that Facebook is doing a better job than Zillow. can you please look at this the address it is **** East Dellar Road ,Harrisville *******My customer is desperate to sell and we have lowered the price **,*** already and they are furious at that fact and wanting to blame zillow because it can't be found.**You should be able to Google the address and it come up by Zillow, but it does not.**Please look into this urgent matter ASAP.**Sincerely*Cheryl Burgess****-***-****

GetHuman-cburges did not yet indicate what Zillow should do to make this right.

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Zillow

Customer service issue
Reported by GetHuman-cburges
May 20th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 12226 others
0 customers following this

Timeline

GetHuman-cburges started working on this issue
May 20th, 2019 5:15pm
GetHuman-cburges indicated the issue is not fixed yet.
May 22nd, 2019 2:23pm
GetHuman-cburges shared this issue with friends on Facebook
May 22nd, 2019 2:24pm

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