I stopped receiving listing updates for saved searches. The last received update was o...
GetHuman2953205's customer service issue with Zillow from May 2019
Help with my Zillow issue
The issue in GetHuman2953205's own words
I stopped receiving listing updates for saved searches. The last received update was on *******. I have no email issues with anyone else. I setup a profile on realtor.com to get the listings but I prefer Zillow.
GetHuman2953205 did not yet indicate what Zillow should do to make this right.
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How GetHuman2953205 fixed the problem
I emailed customer service and sent a follow-up the following day. Zillow responded within three days of the original request saying they were working on the issue. Today I received listing updates as usual. Thank you, Get Human for staying on top of this.
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