You had the right price about several weeks ago. You changed your mathematical equation or algorithm and my house value dropped like by over **%.

GetHuman2810739's customer service issue with Zillow from April 2019

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The issue in GetHuman2810739's own words
Get your attention, but I can't a human being to help me. I called your seattle office, but no one has return my calls. ... Two homes next to me sold recently for over $ *** square foot and yet my home dropped like in two weeks by over $ ***,***.** I was going to list my house two days ago, but I am waiting for you to fix my estimate. Consumers do look at your estimates even though they are official appraisals and right now we are off like $***,*** off. Please fix it. You had it right. Can a human being get in touch with me? Incredibly frustrated with Zillow.
NO
I am a big fan of Zillow. I have being a customer for years.
can you contact me
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Zillow

Home Value Wrong
Customer service issue
Reported by GetHuman2810739
Apr 25th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 11158 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name

Timeline

GetHuman2810739 started working on this issue
Apr 25th, 2019 8:40pm
GetHuman2810739 indicated the issue is not fixed yet.
Apr 26th, 2019 1:36am
GetHuman2810739 indicated the issue is not fixed yet.
Apr 26th, 2019 1:37am
GetHuman2810739 indicated the issue is not fixed yet.
Apr 26th, 2019 1:50am
GetHuman2810739 indicated the issue is not fixed yet.
Apr 26th, 2019 8:54pm
GetHuman2810739 indicated the issue is not fixed yet.
Apr 26th, 2019 8:56pm
GetHuman2810739 indicated the issue is not fixed yet.
Apr 28th, 2019 10:17pm
GetHuman2810739 indicated the issue is not fixed yet.
Apr 28th, 2019 10:24pm