PLEASE RESPOND!!!*THIS IS SECOND TIME I HAVE WRITTEN.**The photo is WRONG for **** Sant...

GetHuman2600965's customer service issue with Zillow from March 2019

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The issue in GetHuman2600965's own words
PLEASE RESPOND!!!*THIS IS SECOND TIME I HAVE WRITTEN.**The photo is WRONG for **** Santiago Drive, Newport Beach *****. It was recently changed from the front of our house, which was fine to the SIDE OF OUR HOUSE which is on Tradewinds lane and not even on Santiago Drive? What happened? Why was this changed after all these years? It's crazy and no one is sending back ANYTHING to me regarding this error. My phone is *** *** ****. Mike Zimmerman owner
GetHuman2600965 did not yet indicate what Zillow should do to make this right.
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How GetHuman2600965 fixed the problem
After living in this house for over ** years, we noticed after seeing a Google car in the neighborhood that the front of the house was not shown anymore, but a side street view of a block wall was now what you saw when you looked at our address. A BLOCK WALL. After contacting them by twitter was what resolved the problem. The phone line would ring twice and disconnect you. Email was OK in the end, but it was Twitter and Facebook that actually got them to respond.
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Zillow

Customer service issue
Reported by GetHuman2600965
Mar 28th, 2019 - a mon ago
I have an issue with Zillow too
Fixed
GetHuman2600965 shared how to fix
Seen by 5 customers so far
Similar issue to 9895 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman2600965 started working on this issue
Mar 28th 5:57pm
GetHuman2600965 confirmed the issue is fixed. Hooray!
Mar 30th 1:03am