When I listed, I got the phone call from you, but there was a problem when I entered th...
GetHuman-annieofa's customer service issue with Zillow from February 2019
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Email address on the account, Phone number on the account, Property address, and Full name
The issue in GetHuman-annieofa's own words
When I listed, I got the phone call from you, but there was a problem when I entered the property price, and I failed the phone call. So, I was surprised and glad when my house got listed anyway.*However, it is missing the main photo, and the photos I had taken by a professional. I have been trying to get into my ad to edit photos and add these back in. I cannot get in. The message I continually get is that my email is already in use, or that it is not the email that the ad was listed with. ******@***.com should be the one. I used it in **** when I joined zillow. There is also *****@***.com, a seldom-used address. I am not sure how that got into the mix. *I just changed my password today, since I got an error message on that as well. Strange, zillow let me use the error password to change to a new one. *I just really need to get into my ad! I am getting hundreds of views, but no contacts.
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