When I listed, I got the phone call from you, but there was a problem when I entered th...

GetHuman-annieofa's customer service issue with Zillow from February 2019

1 view
8531 similar
0 following
Help with my Zillow issue
First: share to improve GetHuman-annieofa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annieofa's next move: talk to Zillow when they open.
Zillow's call center is closed now. We will send GetHuman-annieofa a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-annieofa may need:
Email address on the account, Phone number on the account, Property address, and Full name
The issue in GetHuman-annieofa's own words
When I listed, I got the phone call from you, but there was a problem when I entered the property price, and I failed the phone call. So, I was surprised and glad when my house got listed anyway.*However, it is missing the main photo, and the photos I had taken by a professional. I have been trying to get into my ad to edit photos and add these back in. I cannot get in. The message I continually get is that my email is already in use, or that it is not the email that the ad was listed with. ******@***.com should be the one. I used it in **** when I joined zillow. There is also *****@***.com, a seldom-used address. I am not sure how that got into the mix. *I just changed my password today, since I got an error message on that as well. Strange, zillow let me use the error password to change to a new one. *I just really need to get into my ad! I am getting hundreds of views, but no contacts.
GetHuman-annieofa did not yet indicate what Zillow should do to make this right.
I have an issue with Zillow too
How GetHuman-annieofa fixed the problem
We are waiting for GetHuman-annieofa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zillow's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Zillow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-annieofa fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-annieofa
Feb 16th, 2019 - 8 mons ago
I have an issue with Zillow too
Not resolved
Seen by 1 customer so far
Similar issue to 8531 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-annieofa started working on this issue
Feb 16th 5:50pm