eileen paley***** grim ave.*san diego, ca *********-***-*****There is inaccurate info a...
GetHuman-paley_ei's customer service issue with Zillow from January 2019
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The issue in GetHuman-paley_ei's own words
eileen paley***** grim ave.*san diego, ca *********-***-*****There is inaccurate info about my property on your map. My property is not in pre-foreclosure. That ended in Aug or Sep ****. Please let me know that you will correct this and when you will do it. I have not had any transactions with Zillow prior to this.
GetHuman-paley_ei did not yet indicate what Zillow should do to make this right.
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How GetHuman-paley_ei fixed the problem
I contacted them * ways: I called Zillow and left a message describing the inaccuracy with the dept that does corrections. and I emailed them. I got a call back from Zillow maybe a few days later. They were prepared and got right to the point. Also, apologetic and pleasant. They said the inaccurate info would be changed immediately, and it was. The whole conversation probably took a minute.
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