I have a problem with my photographer who posted a video for my new listing at **** SW...

GetHuman-jrstone's customer service issue with Zillow from November 2018

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The issue in GetHuman-jrstone's own words
I have a problem with my photographer who posted a video for my new listing at **** SW *** Street Miami, FL ***** yesterday. He posted a video on your site prior to me entering the listing in the MLS and once I did this all the photos disappeared! Initially they were there but now it is just showing a aerial photo from Google earth. I was hoping that you could help me adjust this?*Other then that, he put the living area for the house rather then the adjusted square feet or the total area which the seller prefers! Other houses in this subdivision all use adjusted square feet and are making them look like their houses are larger then ours. Is it possible to adjust this so we can be comparable to these other homes? *Also my photographer put the house as a * bedroom * bath. It's actually a * bedroom *.* bath if this can be adjusted too. Please advise? My name is Jeffrey Stone and I can be reached at *****@***.com or my phone which is ***-***-****. Thank You
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Zillow

Customer service issue
Reported by GetHuman-jrstone
Nov 29th, 2018 - 9 mons ago
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GetHuman-jrstone started working on this issue
Nov 29th, 2018 5:32pm