I currently have a property for rent on Zillow and am using the landlord app that allow...

GetHuman-doeblera's customer service issue with Zillow from November 2018

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The issue in GetHuman-doeblera's own words
I currently have a property for rent on Zillow and am using the landlord app that allows potential renters to fill out applications through the app. The problem I am having is with a potential renters application. They sent me a screenshot that says they are locked out for ** hours b*c they are unable to identify their identity. It’s been ** hours and they are still having the same issue. We can’t move forward with them until we get a credit and background check and would like a way to help them fix this issue to proceed. Is this something you can help me with or advise me as to who I can contact for support? My name is Amanda Nelson and my email is *****@***.com. The property we have for rent on Zillow is *** S.Mill Creek Ct. Woodstock GA *****

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Zillow

Customer service issue
Reported by GetHuman-doeblera
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 6109 others
0 customers following this

Timeline

GetHuman-doeblera started working on this issue
Nov 27th, 2018 1:11am