Andrew,**I have tried for almost * weeks now to talk to a sales rep about my account an...

GetHuman-thousere's customer service issue with Zillow from November 2018

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The issue in GetHuman-thousere's own words
Andrew,**I have tried for almost * weeks now to talk to a sales rep about my account and have not been successful. I'm a pretty patient guy but this is becoming ridiculous. I was told last week I would talk to Erick Falessi at the Forum but didn't receive any info of how or where to contact him in Las Vegas. He did text me on ******** stating he would call me the fallowing day. I was never contacted. At this time I would like to either cancel my membership or receive the service I pay for. Its a shame that the customer service at Zillow has regressed so much. When I was thinking of joining Zillow I was called daily, now that i'm a paying "Premier Agent" I receive zero customer service. This is worse the buying a car!!
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Zillow

Customer service issue
Reported by GetHuman-thousere
Nov 1st, 2018 - a mon ago
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GetHuman-thousere started working on this issue
Nov 1st 10:14pm