Before contacting them, items GetHuman-kellisel may need:
Email address on the account, Phone number on the account, Property address, and Full name
The issue in GetHuman-kellisel's own words
I"m a Realestate professional and I've done several test to my profile page and my clients have also to send me an email and I'm not getting the emails when a contact sends them to me. Please have technical support look into and correct this matter. My email is correct on my profile, I'm not sure where are my contacts or leads are going but thy are not coming to me and I'm not being notified at all.
GetHuman-kellisel did not yet indicate what Zillow should do to make this right.
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