Zillow has detected a boundary problem with their system. They are supposed to send me a message when it's fixed. I did receive a message recently, but it wasn't clear if it had been fixed or not.

GetHuman-classyqa's customer service issue with Zillow from August 2018

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The issue in GetHuman-classyqa's own words
tried to verify that my ad was working as I had received no calls in a month......I had tried looking in the Kent area w*o a zip code, and then in the Kent area with a zip code of *****. ... I am not able to see my listing when I do a search for all Kent rental house listings. I've tried to remedy it, and now I have more than one listing for the same rental property address. Please help.
especially frustrating as my rental income depends on it and they can't even tell me when the boundary issue will be fixed. Also the replies I get from my requests for customer service, they either don't answer and issue at all (when I've clearly listed two issues) or they answer in such a way that I cannot clearly understand their answer. Also they frequently come back with referring me to their online Q and A but I've already looked at those and they don't answer my unique question.
Call me at home on *** ***-**** to talk to me in person about their fix. (When?) Also be clear when you email someone back.
I've been a customer several years now. Sure wish they had someone you could call and talk directly to. It is extremely hard to communicate regarding unique, complex items, with email.
Tried everything, and just waiting to be told it's fixed in an email or phone call.
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Zillow

Zillow for landlords listing -
Customer service issue
Reported by GetHuman-classyqa
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 3617 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name

Timeline

GetHuman-classyqa started working on this issue
Aug 26th, 2018 11:47pm
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 27th, 2018 5:22am
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 27th, 2018 8:11pm
GetHuman-classyqa shared this issue with others over email
Aug 27th, 2018 8:12pm
GetHuman-classyqa shared this issue with others over email
Aug 27th, 2018 8:12pm
GetHuman-classyqa shared this issue with others over email
Aug 27th, 2018 8:12pm
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 28th, 2018 11:56pm
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 30th, 2018 11:11am
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 30th, 2018 11:12am
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 30th, 2018 11:22am
GetHuman-classyqa indicated the issue is not fixed yet.
Aug 30th, 2018 11:24am

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