There are several issues which I've contacted the realtor about but she says she cannot...

GetHuman986327's customer service issue with Zillow from August 2018

3222 similar
0 following
Help with my Zillow issue
GetHuman986327's next move: talk to Zillow when they open.
Zillow's call center is closed now. We will send GetHuman986327 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
You can update your property info by logging into your account and going to settings
The issue in GetHuman986327's own words
There are several issues which I've contacted the realtor about but she says she cannot get a response from Zillow. **. Our property address ( * * * Lakeside Drive Kingston Tennessee) has more than one property on the property address. Several months ago our property was confused with another property in the area and that property have our pictures under their listing period after that was corrected several other properties appeared on our property address. The additional properties needed to be removed from our property address on Zillow. **. Since correcting this first issue several months ago, there has been multiple issues with our property listing. I have created a chart that shows that our house is listed way below the other properties on the same street. Ours is listed at $**.** per square foot when Zillow has specifically stated that properties in this area should be an average of $** per square foot. For some reason our property continues to fluctuate downward, whereas the other properties including the house next door continue to go up in value on Zillow. I've made a chart that shows the house next door and it is valued at $**.** per square foot and it is only ** square feet larger than ours. Ours was built later than their house, and has more acreage. In addition, every other house on this street including those across the street are valued between $** per square foot and $*** per square feet. It makes no sense that our house is only valued at $**.** per square foot. I would really like to discuss this with someone who can help me understand the issue. **. Also when we purchased the house in **** Zillow has the per square foot price at $** per square foot. This also does not make any sense since our square footage is **** and we purchased the house for ***,***. I'd like to understand where they pulled the $** per square foot from.**. According to the county records we have seven **** square foot of "Base" living area. And we are taxed on that square footage. However we actually have **** square feet of heated and cooled living space and we also have appraisal records that will back this square footage up. I'm unsure if there was a mix-up between the county records and the actual square footage, or if the problems we are experiencing have to do with the fact that other properties have been intermingled with hours on our property address. Whatever the situation we are suffering consequences for the buyers that come through that are interested in her home but the valuation is very low compared to other homes even next door.*Everything that I'm sharing with you I have documents that will backup so if you would like to see those in order to discuss this more fully please let me know.
GetHuman986327 did not yet indicate what Zillow should do to make this right.
I have an issue with Zillow too
How GetHuman986327 fixed the problem
We are waiting for GetHuman986327 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zillow's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Zillow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman986327 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman986327
Aug 13th, 2018 - a yr ago
I have an issue with Zillow too
Seen by 4 customers so far
Similar issue to 3222 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Phone number on the account
Property address
Full name
GetHuman986327 started working on this issue
Aug 13th, 2018 5:25pm
GetHuman986327 indicated the issue is not fixed yet.
Aug 15th, 2018 5:01pm