I am a rental property owner using Zillow Rental Property Manager application. My renta...

GetHuman-naturlm's customer service issue with Zillow from July 2018

Help with my Zillow issue
The issue in GetHuman-naturlm's own words
I am a rental property owner using Zillow Rental Property Manager application. My rental listing will not activate due to some kind of computer generated account verification issue. I had listed this rental ad in previous years, including last year with no problem. The old address for the ad was ***** Raintree Circle, Soldotna AK ***** and this ad activated OK a couple days ago. I went in yesterday to edit and make changes to the ad, one of them being changing the address to ***** W Brook Dr, Soldotna AK *****. I was also going to list as rental property manager and not the owner (I am the actual owner) but decided the rental property manager verification process was cunber son even though I actually have a rental property manager for the property. Please help me to get the listing activated once again.*Mark Quade****-***-****

GetHuman-naturlm did not yet indicate what Zillow should do to make this right.

How GetHuman-naturlm fixed the problem
After waiting a day, received an answer to my email to Zillow.
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Zillow

Customer service issue
Reported by GetHuman-naturlm
Jul 6th, 2018 - 5 years ago
Fixed
GetHuman-naturlm shared how to fix
Seen by 140 customers so far
Similar issue to 2333 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name

Timeline

GetHuman-naturlm started working on this issue
Jul 6th, 2018 9:03pm
GetHuman-naturlm confirmed the issue is fixed. Hooray!
Jul 7th, 2018 6:36pm

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