Who are you and exactly how are you helping to resolve this complaint with zillow? I want my money refunded for the rental application that Never made it to my future landlord And I want the Private info of others destroyed!!!!

GetHuman787733's customer service issue with Zillow from June 2018

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The issue in GetHuman787733's own words
Submit * rental application thru email invite from zillow ... I received the email "inviting" me to apply for a rental as instructed by future landlord, as did my son. I applied, paid and submitted... then we tried same thru my son's email only to get to the end and was told "nothing" to show on his so it wouldn't proceed to complete. Contacted the future landlord explaining the situation and he responded that he was trying a new program (zillow) and obviously it doesn't run smooth so to revert back to his old connection thru trans union. He tried to access my "reports" though he Never received them nor could he retrieve them. At that point I tried to retrieve said reports also though they are Gone!!!, I still have the fee on my charge.... I logged back in again only to realize that my application And paid in full reports have Vanished and I now have a "** day paid subscription" to zillow ....*I am requesting a full refund to be credited back and Also, I am requesting that All Private information zillow demanded to proceed with application be completely removed from All files and data bases you have as there is Private phone numbers and demanded emails which people were not wanting to share with zillow to begin with.*Thank You Linda Pike
The application never made it to the future landlord Nor would it take the co applicants application.... basically zillow sold me a ** access to log in !???!!!!!!!! Now my current landlord and others personal private info is in zillow database and that is not right !!!!!!!!!!!!
I want my $**.** refunded
*st time try.... Never Again!!!!!
Searched for * days for a zillow phone number... No answer, Constant recorded message to call back during business hrs.... which Every call was made During those stated hrs. Finally tried to go with this gethuman, received this email back.... No, Still not fixed!!!!
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The application for credit and background check thru the email invite sent by zillow
Customer service issue
Reported by GetHuman787733
Jun 15th, 2018 - 9 mons ago
I have an issue with Zillow too
Fixed
Seen by 16 customers so far
Similar issue to 1388 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman787733 started working on this issue
Jun 15th, 2018 4:26pm
GetHuman787733 indicated the issue is not fixed yet.
Jun 17th, 2018 1:31am
GetHuman787733 indicated the issue is not fixed yet.
Jun 18th, 2018 2:42pm
GetHuman787733 indicated the issue is not fixed yet.
Jun 18th, 2018 2:43pm
GetHuman787733 indicated the issue is not fixed yet.
Jun 18th, 2018 2:45pm
GetHuman787733 indicated the issue is not fixed yet.
Jun 18th, 2018 2:45pm
GetHuman787733 indicated the issue is not fixed yet.
Jun 18th, 2018 2:46pm
GetHuman787733 indicated the issue is not fixed yet.
Jun 23rd, 2018 11:26am
GetHuman787733 indicated the issue is not fixed yet.
Jun 23rd, 2018 11:28am
GetHuman787733 indicated the issue is not fixed yet.
Jun 23rd, 2018 11:40am
GetHuman787733 indicated the issue is not fixed yet.
Jun 23rd, 2018 11:40am
GetHuman787733 indicated the issue is not fixed yet.
Jun 23rd, 2018 11:41am