The information about our property at **** Burgess St Murfreesboro TN ***** (which is f...

GetHuman776354's customer service issue with Zillow from June 2018

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You can update your property info by logging into your account and going to settings
The issue in GetHuman776354's own words
The information about our property at **** Burgess St Murfreesboro TN ***** (which is for sale) is incorrect. This home has * bedrooms not *. The agent we are working with says he can’t change it and it says we can’t change it. It is getting views but no save* probably because of the * bedroom status. I call the customer service number and left detailed message but haven’t received a reply. Can you help us? *Thanks, Terrie and Larry williams **** ***-****. *****@***.com
GetHuman776354 did not yet indicate what Zillow should do to make this right.
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How GetHuman776354 fixed the problem
We emailed and phone Zillow letting them know the problem. Although we didn’t hear anything from them, we were able to go into their site and change the information (we were not able to change the information ourselves before this correspondence. It said the agent had to change it.). We appreciate whatever they did to allow us to make the needed change in information.
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Zillow

Customer service issue
Reported by GetHuman776354
Jun 12th, 2018 - 9 mons ago
I have an issue with Zillow too
Fixed
GetHuman776354 shared how to fix
Seen by 7 customers so far
Similar issue to 1209 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman776354 started working on this issue
Jun 12th, 2018 2:39pm
GetHuman776354 indicated the issue is not fixed yet.
Jun 12th, 2018 4:00pm
GetHuman776354 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 4:39pm