The information about our property at **** Burgess St Murfreesboro TN ***** (which is f...
GetHuman776354's customer service issue with Zillow from June 2018
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The issue in GetHuman776354's own words
The information about our property at **** Burgess St Murfreesboro TN ***** (which is for sale) is incorrect. This home has * bedrooms not *. The agent we are working with says he can’t change it and it says we can’t change it. It is getting views but no save* probably because of the * bedroom status. I call the customer service number and left detailed message but haven’t received a reply. Can you help us? *Thanks, Terrie and Larry williams **** ***-****. *****@***.com
GetHuman776354 did not yet indicate what Zillow should do to make this right.
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How GetHuman776354 fixed the problem
We emailed and phone Zillow letting them know the problem. Although we didn’t hear anything from them, we were able to go into their site and change the information (we were not able to change the information ourselves before this correspondence. It said the agent had to change it.). We appreciate whatever they did to allow us to make the needed change in information.
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