I am trying to take ownership of a property on Zillow so I can create a new FSBO ad. I...

GetHuman771987's customer service issue with Zillow from June 2018

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The issue in GetHuman771987's own words
I am trying to take ownership of a property on Zillow so I can create a new FSBO ad. I am able to take ownership but when I try to make changes to the current listing, I get a message "This listing can only be edited by the person who posted it For Sale on Zillow."**I verified that the person who listed the property previously has removed the listing from their account and has released ownership. It has been more than ** hours and am still not able to gain access. The property address is ** Seneca Rd. Pittsburgh, PA *****.**I need this to be fixed ASAP.**The person who listed the property prior to this Danny Patrick ensures me he has removed the property for sale.**Keith Saunders ***-***-****
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Zillow

Customer service issue
Reported by GetHuman771987
Jun 11th, 2018 - 10 mons ago
I have an issue with Zillow too
Fixed
Seen by 14 customers so far
Similar issue to 354 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman771987 started working on this issue
Jun 11th, 2018 4:02pm
GetHuman771987 indicated the issue is not fixed yet.
Jun 12th, 2018 4:42am
GetHuman771987 indicated the issue is not fixed yet.
Jun 14th, 2018 7:45pm