My zestimate has gone down by almost $**,***, and the market is going up!

GetHuman-jackield's customer service issue with Zillow from June 2018

Help with my Zillow issue
The issue in GetHuman-jackield's own words
sell my house ... Zillow finally listed my FSBO, and ever since the zestimate has gone down a lot! *I checked on comps and they are going up! This is really hurting my listing. *The zestimate went down almost $**,*** in * days while the market continues to go up in this area. *The house is in good shape too, better than some comps in the area.
There is no contact info for the phone and emails are not working.*It's obviously a glitch or mistake. I checked recent comps and prices have gone up, not down in the area.
At least put the zestimate where it was, when I listed the house and priced it.
I tried to eliminate comps that were in terrible condition. It raised my personal estimate to much higher than my asking price, however the zestimate did not go up. I tried to email customer service, called the phone number and left a message, but no one has responded at all.
I have an issue with Zillow too
How GetHuman-jackield fixed the problem
I don't really know, it just suddendly got listed this morning, but the previous pictures are not there now. We'll have to take pictures and upload them.
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Zillow

Zillow FSBO
Customer service issue
Reported by GetHuman-jackield
Jun 7th, 2018 - a yr ago
I have an issue with Zillow too
Fixed
GetHuman-jackield shared how to fix
Seen by 11 customers so far
Similar issue to 524 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman-jackield started working on this issue
Jun 7th, 2018 1:49pm
GetHuman-jackield indicated the issue is not fixed yet.
Jun 7th, 2018 4:08pm
GetHuman-jackield indicated the issue is not fixed yet.
Jun 7th, 2018 6:25pm
GetHuman-jackield confirmed the issue is fixed. Hooray!
Jun 8th, 2018 11:29pm
GetHuman-jackield confirmed the issue is fixed. Hooray!
Jun 10th, 2018 7:47pm
GetHuman-jackield indicated the issue is not fixed yet.
Jun 12th, 2018 9:52pm
GetHuman-jackield indicated the issue is not fixed yet.
Jun 12th, 2018 10:03pm