Someone hijacked my existing Zillow account that I have for my house for sale by owner...

GetHuman757802's customer service issue with Zillow from June 2018

Help with my Zillow issue
Top Tip from another customer
You can update your property info by logging into your account and going to settings
The issue in GetHuman757802's own words
Someone hijacked my existing Zillow account that I have for my house for sale by owner. There are two different listings for my house one that I can edit as the owner and the other that tells me it's listed with an agent. I have not listed my house within the agents then it will not let me delete it. Listed below are the urls for the two listings for my house. Please remove the hijacked one and leave the correct one thank U.**Hijacked listing*https:**www.zillow.com*homedetails******-Drummondtown-Rd-Locustville-VA-*****************zpid*?action*contact**Good listing*https:**www.zillow.com*homedetails******-Drummondtown-Rd-Locustville-VA-****************zpid*
GetHuman757802 did not yet indicate what Zillow should do to make this right.
I have an issue with Zillow too
How GetHuman757802 fixed the problem
Reported to Zillow and they removed the fraudulent posting for me
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Zillow

Customer service issue
Reported by GetHuman757802
Jun 6th, 2018 - a yr ago
I have an issue with Zillow too
Fixed
GetHuman757802 shared how to fix
Seen by 15 customers so far
Similar issue to 63 others
0 customers following this
Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman757802 started working on this issue
Jun 6th, 2018 9:41pm
GetHuman757802 indicated the issue is not fixed yet.
Jun 6th, 2018 11:03pm
GetHuman757802 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 9:59pm