I think I had an account a couple years ago. The "password help" dialog says it sent me...

GetHuman-rlaggren's customer service issue with Zillow from May 2018

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The issue in GetHuman-rlaggren's own words
I think I had an account a couple years ago. The "password help" dialog says it sent me an email (tried it twice, same response both times). I have not received any emails. So, since possibly I was wrong and had no account, I tried to "join" Zillow. When I try to create a new account it says my ID (my email address) is already taken. How can I reactivate this account ? The email on the account should be the same as below* I have maintained this same email for ** years now.**Thanks
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Zillow

Customer service issue
Reported by GetHuman-rlaggren
May 10th, 2018 - a yr ago
I have an issue with Zillow too
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Seen by 2 customers so far
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Timeline
GetHuman-rlaggren started working on this issue
May 10th, 2018 3:23pm
GetHuman-rlaggren shared this issue with others over email
May 10th, 2018 3:25pm