Recently took out All in * Complete package as at ** Aug ** on the understanding that Z...

GetHuman-iandoi's customer service issue with Ziggo from September 2020

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Recently took out All in * Complete package as at ** Aug ** on the understanding that Ziggo would stop our subscriptions to KPN Internet and ACN Phone wef the same date. Whilst it looks that it is going fine with KPN (we sent the router back to KPN at their request) not so with ACN. They say that they have never been informed and continue to take money out of our bank acct for phone line hire etc. Can you please inform me as to what has gone wrong.

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Ziggo

Customer service issue
Reported by GetHuman-iandoi
Sep 21st, 2020 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 7 others
0 customers following this

Timeline

GetHuman-iandoi started working on this issue
Sep 21st, 2020 6:27pm

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