Zepp Customer Service

Contact Zepp & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Zepp. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Zepp, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Zepp: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Zepp.
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Click below to show 1 more questions, answers, and complete guides to common Zepp customer support problems.

Contacting Zepp customer support

Below you can compare and contrast the 3 ways to contact Zepp by looking at which ones are the fastest and which ones other customers recommend the most for solving Zepp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Zepp across the following channels: Web, Facebook, Twitter.

Phone number / contactWaitVotes
Online Help at support.zepp.com
Customer Service
< 3 hrs51
facebook.com/ZeppGlobal
Customer Service
2 mins28
@ZeppGlobal
Customer Service
2 mins28

Recent reasons customers contacted Zepp:

I have the zepp ap on my samsung phone and my neo watch has the time etc from the phone...
Got a new phone trying to pair up but forgot my password will not send threw my e mail help
I am trying to set up my Amazfit watch. I have downloaded the app. When I create my a...
I have an amazfit u pro smartwatch i have done everything to get it synced w my phone b...
Watch want connect to phone the app come up but didn't activate my phone.i have worked...
Why do you need my password so I can activate the amaz fit please call me at ***-***-****
Why do you need my password to use my Amazfit
Ive sent my watch back via your return label. Per tracking you received it on November...
I have given wrong id in Amazon alexa in zeep app please fix it
I have been using the Zepp App for about a month and it’s been working wonderfully and...
I cant connect my whatch in the app. It says that there is a problem and I have to cont...
I cannot pair my watch with my iPhone It’s telling me to call customer service
Nothing happened can’t contact them any way you try this is lousy customer service
Watch want pair to iPhone every thing worked fine up to the pairing step just say can’t...
Can not pair watch to apps

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Does GetHuman work with Zepp?

GetHuman does not work with Zepp's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Zepp at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Zepp's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Zepp at a Glance

Zepp has no phone number
Zepp has no chat option
Zepp has no customer email
Zepp has 1 help forumBEST
Zepp has 1 twitter handle
Zepp has 1 facebook page
Contact information overview

Contacting Other Companies

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