I want to purchase Summerset!

GetHuman-kccas's customer service issue with Zenimax from September 2018

Help with my Zenimax issue
The issue in GetHuman-kccas's own words
I checked everything on my email account that could block it ... this in concerning Elder Scrolls Online**I am trying to access my account to purchase the Summerset edition to ESO. It is asking for an authentication code that they claim to have sent to my e-mail address. I am not getting that code although I am still getting promotion emails from them (last one on Sept **th). The last authentication code I received was on July **.**I have tried to put in a ticket to support in regards to this issue making sure all fields are filled. I have tried to change my email address to fix this problem. All tickets I try to send will not let me hit the submit button. I am incredibly frustrated. Please Help!**I would like to be able to access my account and be able to purchase Summerset. Either fix your support page so I can submit my problem or fix it so I can get my authentication code or make it easier for me to contact someone to fix this.
Because I get the promotion emails it would seem that they should have access to send the codes too
I just want access to my account
I promote the game to my friends and am a leader to a guild.
see above. I will give specific details about my account, username, etc when I have contact with a real person.
I have an issue with Zenimax too
How GetHuman-kccas fixed the problem
We are waiting for GetHuman-kccas to fix the problem and share the solution with the rest of us customers.
Please help with my Zenimax issue
Do you have a customer issue as well?
We can help you get Zenimax's attention and get better help faster. Tap below to get started.
Having Zenimax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zenimax email you?
This email address isn't valid


Elder Scrolls Onlime
Customer service issue
Reported by GetHuman-kccas
Sep 20th, 2018 - 6 mons ago
I have an issue with Zenimax too
Seen by 7 customers so far
Similar issue to 61 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
GetHuman-kccas started working on this issue
Sep 20th, 2018 6:18pm
GetHuman-kccas indicated the issue is not fixed yet.
Sep 21st, 2018 10:09pm
GetHuman-kccas indicated the issue is not fixed yet.
Sep 21st, 2018 10:11pm
GetHuman-kccas indicated the issue is not fixed yet.
Sep 21st, 2018 10:11pm