Recently I ordered invitations, the order * is ***********-*******. I received partial...

GetHuman5231379's customer service issue with Zazzle from September 2020

Help with my Zazzle issue
The issue in GetHuman5231379's own words
Recently I ordered invitations, the order * is ***********-*******. I received partial delivery, and I was unhappy that the invitation card was in high gloss! I don't recall choosing high gloss, I would prefer a matte finish. I do not like the high gloss, and was hoping that they can be redone at no charge to me. I would like to know if this is possible? I have been a good customer, and the first place I think of when I need anything like this is ZAZZLE! My event is November *th, so I may have enoughtime to send them out if this is responded to in a timely manner. Thank you. Mary Kates

GetHuman5231379 did not yet indicate what Zazzle should do to make this right.

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Zazzle

Customer service issue
Reported by GetHuman5231379
Sep 4th, 2020 - 6 months ago
Fixed
Seen by 23 customers so far
Similar issue to 603 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5231379 started working on this issue
Sep 4th, 2020 3:53pm
GetHuman5231379 confirmed the issue is fixed. Hooray!
Sep 4th, 2020 8:10pm
GetHuman5231379 confirmed the issue is fixed. Hooray!
Sep 5th, 2020 2:48am

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