I ordered free business cards on December **, using my ProDesigner Bronze code. I didn...

GetHuman-pearldea's customer service issue with Zazzle.com from December 2018

Help with my Zazzle.com issue
The issue in GetHuman-pearldea's own words
I ordered free business cards on December **, using my ProDesigner Bronze code. I didn't realize that I had forgotten to change the mailing address. If it is too late to change the address, please cancel my order before December **. If it is possible to change the address, please send my business cards to Pearl Deans, **** Salt Lake Blvd, Honolulu, HI *****. My order ID is ***-********-*******. My phone is ***-***-****. My eMail is *****@***.com ... Thank you.

GetHuman-pearldea did not yet indicate what Zazzle.com should do to make this right.

How GetHuman-pearldea fixed the problem
I went back to the order page and found the link to eMail Zazzle online. I explained my situation and requested that my order be cancelled or the shipping address changed. I included my phone and correct shipping address. They managed to get the address changed, sent me an eMail reply. I checked my order online and verified that the address had been changed. Still waiting for my business cards to be delivered.
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Zazzle.com

Customer service issue
Reported by GetHuman-pearldea
Dec 29th, 2018 - 2 years ago
Fixed
GetHuman-pearldea shared how to fix
Seen by 3 customers so far
Similar issue to 202 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-pearldea started working on this issue
Dec 29th, 2018 3:19am
GetHuman-pearldea confirmed the issue is fixed. Hooray!
Jan 1st, 2019 5:15am

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