Hi i placed an online order and this is for store pick up in Lexington NY. My order was...

GetHuman2227947's customer service issue with Zara from February 2019

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The issue in GetHuman2227947's own words
Hi i placed an online order and this is for store pick up in Lexington NY. My order was delivered in the store and i think they gave it to a wrong person. I did’nt pick up order. But Zara is insisting that they can’t do anything because it was delivered. I want my Money back or my order. I always buy online and do the store pick. This is the first time happened to me. Here’s my order number for your reference N*************
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Zara

Customer service issue
Reported by GetHuman2227947
Feb 17th, 2019 - 8 mons ago
I have an issue with Zara too
Not resolved
Seen by 2 customers so far
Similar issue to 626 others
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Timeline
GetHuman2227947 started working on this issue
Feb 17th 5:58pm