Hi I bought a jumper in Zara Cyprus while on holiday I brought it home as a present dau...

GetHuman-rendell's customer service issue with Zara from March 2019

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The issue in GetHuman-rendell's own words
Hi I bought a jumper in Zara Cyprus while on holiday I brought it home as a present daughter wore it once and it came out washing machine like a old jumper spoke to person on live chat they said their would be no problem as I had recipt and it's a fault I could take it back in UK Liverpool one Zara said I can't return there so while on holiday I took back to where I bought it but they also wouldn't take it back I am really upset with the way Zara staff have treated me and also live chat saying yes I could return please help
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Zara

Customer service issue
Reported by GetHuman-rendell
Mar 1st, 2019 - 3 mons ago
I have an issue with Zara too
Not resolved
Seen by 1 customer so far
Similar issue to 642 others
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Timeline
GetHuman-rendell started working on this issue
Mar 1st 12:53pm