Hi I bought a jumper in Zara Cyprus while on holiday I brought it home as a present dau...

GetHuman-rendell's customer service issue with Zara from March 2019

1 view
642 similar
0 following
Help with my Zara issue
Next: our robot will wait on hold for GetHuman-rendell to get a Zara rep on the line!
Always use the GetHuman Phone tocall Zara. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-rendell's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rendell may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-rendell's own words
Hi I bought a jumper in Zara Cyprus while on holiday I brought it home as a present daughter wore it once and it came out washing machine like a old jumper spoke to person on live chat they said their would be no problem as I had recipt and it's a fault I could take it back in UK Liverpool one Zara said I can't return there so while on holiday I took back to where I bought it but they also wouldn't take it back I am really upset with the way Zara staff have treated me and also live chat saying yes I could return please help
GetHuman-rendell did not yet indicate what Zara should do to make this right.
I have an issue with Zara too
How GetHuman-rendell fixed the problem
We are waiting for GetHuman-rendell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zara's attention and get better help faster. Tap below to get started.
Having Zara issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rendell fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rendell
Mar 1st, 2019 - 3 mons ago
I have an issue with Zara too
Not resolved
Seen by 1 customer so far
Similar issue to 642 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-rendell started working on this issue
Mar 1st 12:53pm