This is regarding the Zara order ************ that I reported as NOT completely receive...

GetHuman-banachr's customer service issue with Zara from January 2019

6 views
 | 
579 similar
 | 
0 following
Help with my Zara issue
Next: our robot will wait on hold for GetHuman-banachr to get a Zara rep on the line!
Always use the GetHuman Phone tocall Zara. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-banachr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-banachr may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-banachr's own words
This is regarding the Zara order ************ that I reported as NOT completely received (* boxes missing, * box was only delivered)on ********** although it's showing as delivered by On Trak that day. I called Zara to report it on ********** and had a claim number ********* requesting for refund for the missing * boxes then after * weeks they are denying my refund saying that if one box is reported as delivered by On Trak all * should be have been delivered and if they are lost*stolen, they don’t care… The order is worth $***.** and I really would like to get the refund for the items missing. I only received * item (Textured Coat in Olive green) in * box. I can't even talk to a person from the head office that could help me. It's really frustrating and I feel so wronged. Please help.
GetHuman-banachr did not yet indicate what Zara should do to make this right.
I have an issue with Zara too
How GetHuman-banachr fixed the problem
We are waiting for GetHuman-banachr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zara's attention and get better help faster. Tap below to get started.
Having Zara issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-banachr fixes it.
This email address isn't valid

Zara

Customer service issue
Reported by GetHuman-banachr
Jan 15th, 2019 - 9 mons ago
I have an issue with Zara too
Not resolved
Seen by 6 customers so far
Similar issue to 579 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-banachr started working on this issue
Jan 15th 9:21pm