Hello I recently went yesterday to Zara in San Anita mall in California and I had a ter...

GetHuman1844012's customer service issue with Zara from December 2018

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The issue in GetHuman1844012's own words
Hello I recently went yesterday to Zara in San Anita mall in California and I had a terrible experience with the workers at this place I went to return a jacket and came with my friend and I was returning and the sales person said “oh it’s now on sale” and my friend asks how much and she said the price and my friend said “can I actually purchase it since she thought it was a great price” and the sales person said no you can’t since you just returned it and I was very upset becuase I wasn’t the one trying to rebuy it’s my friend which is a new coustomer I get it if I was trying to rebuy but that wasn’t the situation and we called the manager which didn’t even wanna come tell me directly and told the sales women and was overall rude and I’m very upset with the service here becuase after they put it on the floor and allowed others to purchase which makes no sense to me

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Zara

Customer service issue
Reported by GetHuman1844012
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 508 others
0 customers following this

Timeline

GetHuman1844012 started working on this issue
Dec 27th, 2018 9:50pm

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