I dear customer services. I am so upset. I have asked four different customer services...

GetHuman-rubymali's customer service issue with Zara from December 2018

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The issue in GetHuman-rubymali's own words
I dear customer services. I am so upset. I have asked four different customer services agents via phone on separate occasions to refund my lost parcel order no as below but no refund as yet. *It was ordered for an event now past. Please issue full refund urgently. I may never order again as no one is treating this case urgently at all wasting time and holding onto a customers money and goodwill !*Thank you:**Thank you for your purchase*ORDER NO. ************WE WILL SEND YOU ANOTHER EMAIL WHEN IT IS IN TRANSIT**YOU MADE YOUR PURCHASE AS A GUEST. IF YOU WISH TO MANAGE YOUR ORDER, CLICK HERE.*** **Shipping*DELIVERY TUESDAY ***** Green Lane *KT* *PL West Molesey UK United Kingdom*SIGNATURE ON DELIVERY: NO

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Customer service issue
Reported by GetHuman-rubymali
Dec 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 448 others
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GetHuman-rubymali started working on this issue
Dec 8th, 2018 7:47am